Managed service providers face margin pressure. Security services require skilled analysts. Log volumes grow faster than revenue. Clients expect 24/7 monitoring at commodity prices. Traditional approaches do not scale profitably.
LogZilla transforms MSP economics with AI-powered multi-tenant log management. Automate threat detection. Reduce analyst workload. Deliver better outcomes at lower cost.
MSP Business Challenges
Service providers face structural challenges:
| Challenge | Impact |
|---|---|
| Analyst Costs | 60-70% of service delivery cost |
| Alert Volume | Thousands per client per day |
| Tool Sprawl | Separate instance per client |
| Margin Pressure | Clients expect lower prices |
| Talent Shortage | Cannot hire enough analysts |
Traditional SIEM deployments require per-client infrastructure. Analysts manually review alerts. Reports require hours of preparation. Margins shrink as client counts grow.
Multi-Tenant Architecture
LogZilla provides true multi-tenant capability:
Data Isolation
- Cryptographic tenant separation
- Per-tenant encryption keys
- No cross-tenant data leakage
- Audit logging for all access
Resource Efficiency
- Shared infrastructure, isolated data
- Single platform for all clients
- Centralized management
- Efficient storage utilization
Scalability
- Add clients without new infrastructure
- Linear cost scaling
- Consistent performance at scale
- Automated provisioning
AI-Powered Efficiency
LogZilla AI reduces analyst workload:
Automated Threat Detection
Traditional SOC workflow:
- Alert fires (1 of 10,000 daily)
- Analyst reviews alert
- Analyst queries for context
- Analyst correlates events
- Analyst documents findings
- Analyst escalates or closes
Time per alert: 15-45 minutes
LogZilla AI workflow:
- AI analyzes all events continuously
- AI correlates and prioritizes
- AI generates investigation summary
- Analyst reviews AI findings
- Analyst takes action
Time per alert: 2-5 minutes
Automated Reporting
Traditional reporting:
- Manual data extraction
- Spreadsheet manipulation
- Document formatting
- Client customization
Time per report: 2-4 hours
LogZilla AI reporting:
- Automated data collection
- AI-generated narratives
- Branded templates
- Scheduled delivery
Time per report: 5 minutes review
Client Portal
LogZilla provides client-facing dashboards:
Self-Service Access
- Real-time security posture
- Event search and investigation
- Report access and download
- Alert acknowledgment
Visibility Controls
- Tenant-specific data only
- Configurable dashboard widgets
- Role-based feature access
- Audit trail for client actions
Branding
- Custom logos and colors
- MSP domain names
- Branded email notifications
- White-labeled reports
Service Delivery Models
SOC as a Service
Full security monitoring:
- 24/7 threat detection
- Incident response coordination
- Compliance reporting
- Executive briefings
LogZilla enables:
- AI-powered detection at scale
- Automated initial triage
- Consistent service quality
- Profitable pricing
Log Management as a Service
Centralized log collection:
- Multi-source ingestion
- Long-term retention
- Search and investigation
- Compliance evidence
LogZilla enables:
- Efficient multi-tenant storage
- Deduplication cost savings
- Self-service client access
- Automated retention management
Compliance as a Service
Regulatory compliance support:
- Framework mapping
- Evidence collection
- Gap analysis
- Audit preparation
LogZilla enables:
- Automated compliance reports
- Multi-framework support
- Client-specific configurations
- Audit-ready documentation
Margin Improvement
LogZilla improves MSP economics:
Cost Reduction
| Cost Category | Traditional | With LogZilla | Savings |
|---|---|---|---|
| Infrastructure | $500/client/mo | $50/client/mo | 90% |
| Analyst Time | 40 hrs/client/mo | 8 hrs/client/mo | 80% |
| Reporting | 8 hrs/client/mo | 1 hr/client/mo | 87% |
Revenue Opportunity
- Serve more clients per analyst
- Offer premium AI-powered services
- Upsell compliance reporting
- Expand service scope
Competitive Advantage
- Better detection than competitors
- Faster response times
- More comprehensive reporting
- Lower price points possible
Scaling MSP Operations
LogZilla enables MSPs to scale without proportional headcount growth:
Analyst Capacity Planning
| Client Count | Traditional Staffing | With LogZilla | Efficiency Gain |
|---|---|---|---|
| 25 clients | 5 analysts | 2 analysts | 60% |
| 50 clients | 10 analysts | 3 analysts | 70% |
| 100 clients | 20 analysts | 5 analysts | 75% |
| 200 clients | 40 analysts | 8 analysts | 80% |
Automation Opportunities
AI automation handles routine tasks:
| Task | Manual Time | Automated | Savings |
|---|---|---|---|
| Alert triage | 15 min/alert | 30 sec/alert | 97% |
| Incident summary | 30 min/incident | 2 min/incident | 93% |
| Monthly report | 4 hours/client | 5 min/client | 98% |
| Compliance evidence | 8 hours/client | 30 min/client | 94% |
Quality at Scale
Automation improves consistency:
- Every client receives same detection quality
- Reports follow standardized formats
- SLAs met consistently across client base
- Analyst expertise applied to complex cases only
Client Onboarding Process
Efficient onboarding accelerates time to value:
Day 1: Tenant Creation
- Create tenant in LogZilla
- Configure branding and portal access
- Generate client credentials
- Document tenant configuration
Days 2-3: Log Collection
- Deploy log collectors at client site
- Configure firewall and endpoint forwarding
- Validate data flow to tenant
- Verify data isolation
Days 4-5: Service Configuration
- Enable AI detection rules
- Configure alerting thresholds
- Set up reporting schedules
- Create client dashboards
Day 6-7: Handoff
- Train client on portal access
- Document escalation procedures
- Validate alert delivery
- Complete onboarding checklist
Total onboarding time: 5-7 business days per client.
Tenant Isolation Architecture
Multi-tenant security requires strict isolation:
Tenant Isolation
- Separate database schemas per tenant
- Encrypted tenant identifiers
- No cross-tenant query capability
- Isolated backup and restore
Access Control
- Tenant-scoped API keys
- Role-based permissions per tenant
- Audit logging for all access
- Session isolation
Resource Isolation
- Configurable resource quotas
- Fair scheduling across tenants
- Burst capacity management
- Performance monitoring per tenant
Implementation for MSPs
Phase 1: Platform Setup (Week 1)
- Deploy LogZilla multi-tenant instance
- Configure tenant provisioning
- Set up branding and portals
- Establish operational procedures
Phase 2: Client Migration (Weeks 2-4)
- Onboard pilot clients
- Configure log collection
- Validate data isolation
- Train client portal users
Phase 3: Service Optimization (Ongoing)
- Tune AI detection rules
- Customize client dashboards
- Automate reporting workflows
- Expand client base
Partner Program
LogZilla offers MSP partnership:
Technical Benefits
- Multi-tenant licensing
- API access for automation
- Integration support
- Technical training
Business Benefits
- Volume discounts
- Co-marketing opportunities
- Lead referrals
- Partner portal access
Support
- Dedicated partner manager
- Priority technical support
- Quarterly business reviews
- Roadmap input
MSP Pricing Models
LogZilla supports flexible pricing for MSP business models:
Per-Tenant Licensing
Fixed cost per client regardless of volume:
| Tier | Clients | Per-Client Cost | Total Monthly |
|---|---|---|---|
| Starter | 1-10 | $200 | $200-2,000 |
| Growth | 11-50 | $150 | $1,650-7,500 |
| Scale | 51-100 | $100 | $5,100-10,000 |
| Enterprise | 100+ | Custom | Negotiated |
Volume-Based Licensing
Cost based on total ingestion across all tenants:
| Daily Volume | Monthly Cost | Per-GB Cost |
|---|---|---|
| Up to 100 GB | $3,000 | $1.00 |
| 100-500 GB | $10,000 | $0.67 |
| 500 GB-1 TB | $15,000 | $0.50 |
| 1 TB+ | Custom | Negotiated |
Hybrid Models
Combine approaches for optimal economics:
- Base platform fee plus per-tenant add-on
- Minimum commitment with overage pricing
- Reserved capacity with burst capability
Differentiating MSP Services
LogZilla AI enables service differentiation:
Premium AI-Powered Tier
Offer advanced capabilities at premium pricing:
- Natural language threat hunting
- Automated incident reports
- Executive briefing generation
- Predictive threat analysis
Standard Monitoring Tier
Core security monitoring:
- Real-time alerting
- Dashboard access
- Monthly reports
- Incident response coordination
Compliance Add-On
Additional compliance services:
- Framework-specific reporting
- Audit preparation support
- Evidence package generation
- Gap analysis
Tiered offerings allow MSPs to capture more revenue from clients requiring advanced capabilities while maintaining competitive pricing for basic services.
Micro-FAQ
Does LogZilla support multi-tenant deployments?
Yes. LogZilla provides full multi-tenant capability with client data isolation, per-tenant dashboards, and role-based access control. MSPs manage all clients from a single platform.
How does LogZilla improve MSP margins?
LogZilla AI automates threat detection and report generation, reducing analyst time per client. Deduplication reduces storage costs. Multi- tenant architecture eliminates per-client infrastructure.
Can MSP clients access their own data?
Yes. LogZilla provides client portals with tenant-specific dashboards, reports, and search capability. Clients see only their data with no visibility into other tenants.
Does LogZilla support white-labeling for MSPs?
Yes. LogZilla supports custom branding including logos, colors, and domain names. Client-facing interfaces display MSP branding rather than LogZilla branding.
Next Steps
MSPs can improve margins while delivering better security outcomes. LogZilla multi-tenant architecture and AI-powered automation reduce costs per client while improving detection and response capability.
Watch AI-powered log analysis demos to see how AI reduces analyst workload across client environments.